Legal

Privacy Policy

Last updated: June 1, 2026

Overview

Altitude Exterior Solutions ("we," "us," or "our") operates the website altitudeexteriorsolutions.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

Information We Collect

We may collect the following types of information:

  • Contact information — name, email address, phone number, and company name provided through our quote request form.
  • Property information — address, property type, and size details you submit when requesting a quote.
  • Usage data — pages visited, time spent on pages, browser type, and referring URLs collected automatically via standard web server logs.

We do not collect payment card information directly. Any payment processing is handled by third-party processors subject to their own privacy policies.

How We Use Your Information

We use the information we collect to:

  • Respond to your quote requests and service inquiries
  • Schedule and coordinate cleaning services
  • Send service confirmations and follow-up communications
  • Improve our website and service offerings
  • Comply with applicable laws and regulations

We will not sell, rent, or share your personal information with third parties for their marketing purposes.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the site may not function properly without cookies.

Third-Party Services

We may use third-party services such as analytics providers to help us understand how visitors use our site. These services may collect information sent by your browser as part of a web page request. Their use of this information is governed by their respective privacy policies.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Quote request data is typically retained for up to 2 years for business record-keeping purposes.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of any marketing communications

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page. Your continued use of the website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Altitude Exterior Solutions

Ventura County, California

Phone: (805) 815-8833

Email: [email protected]